Making a Claim After a Storm

If a hurricane damages your home, hotel, or commercial property, a clear process makes the claim faster and less stressful. Here is how we guide our clients through it.

Six steps to a smoother claim

Make the premises safe. Once Emergency Services give the all-clear, start cleaning up and carry out any temporary repairs needed to make your premises safe.
Document the damage. Photograph all property damage and, where possible, share GPS coordinates (a location pin via WhatsApp). This helps the loss adjusters sent by the insurer.
Keep your records. Keep an accurate record of the cost of any emergency repairs to submit to your insurer, and keep damaged equipment and items safe for inspection.
Wait for inspection before permanent repairs. Insurers must be allowed to inspect and agree the damage before any permanent repairs are carried out.
Notify Tomlin as soon as you can. There is usually a set time period to notify insurers after a hurricane. Tell us about any damage as early as possible and we will help you complete the forms quickly.
Get repair estimates. Begin requesting estimates for repairs to the damaged property so the claim can move forward.